
Frequently Asked Questions
What is the event?
Microsoft Federal is partnering with the USO to honor and thank our military community this holiday
season by creating a unique experience for our troops and their families by
bringing them the 76th Celebration of the Radio City Christmas Spectacular.
The Radio
City Christmas Spectacular stars the world famous Radio City
Rockettes in an unparalleled show featuring the Rockettes signature eye-high
kicks, precision choreography and exciting show stopping numbers that will
delight the whole family.
What is the location and schedule?
Radio City Music Hall
1260 Avenue of the Americas
New York, NY 10020
Sunday, November 9, 2008
Arrive inside Radio City Music Hall no later than: 9:30 AM
Pre Show: 9:45 AM
Show Begins: 10:00 AM
The show is approximately two hours long
Who may attend?
The event is for active military personnel and their family and
guests.
What do the ticket costs?
There is no cost to you or your family. All tickets have been donated through the generosity
of Microsoft Federal in partnership with the USO.
What is the process for getting tickets?
The only way to obtain tickets is to:
- Familiarize yourself with the event day/time and Frequently
Asked Questions
- Complete the Registration Request online and select where
you'd like to pick-up your tickets (Note: you are not yet registered)
- Confirm your Registration (IMPORTANT: You will IMMEDIATELY be
sent an email acknowledging your registration request. You MUST click on the
link within the email to CONFIRM your Registration.)
- Pick-up ticket(s) before 7:00pm Tuesday, Nov 4th 2008
and remember to bring a valid ID showing
active U.S. military duty status.
What age is the show appropriate for?
This show is appropriate for the whole
family. It offers something that people of all ages can appreciate, and will
appeal to everyone in your family. It is ageless, timeless, and
multi-generational.
Do I need a ticket for a young child?
All children who have reached their second birthday require a
ticket to gain admittance to Radio City Music Hall. Any child who has yet to
reach their second birthday does not require a ticket; however, they may not
occupy their own separate seat and must sit on a parent or guardian's lap.
Is there a required dress code for the event?
There is a required dress code for the event.
Dress: Civilian Casual (Military Uniform of the Day Optional)
Is there a limit to the number of tickets active U.S. military
personnel can request?
Yes. There is a limit of six total tickets.
How are seats assigned?
A best effort is made to ensure family members are seated
together.
Consideration is given to individuals with special needs (such as wheel chair access).
How long will tickets be available?
Tickets are available until all seats
have been assigned.
How do I pick-up my tickets?
Tickets MUST be picked up IN-PERSON at a
location listed below of your choosing and valid military identification must
be shown. You will be able to choose where you would like to pick-up the tickets
(ONLY ON THOSE DAYS SCHEDULED) when you register.
Please note, if you do not pick up your tickets during one of the
specified times, you will not be able to attend the show.
Note: If you are arriving from outside the tri-state area (NY/CT/NJ) and will not be able to
pick-up your tickets in advance as per the schedule, you may make special
arrangements for your tickets to be held so that you can pick-up them up
at the USO General Colin Powell Center up until Friday, November 7, 2008, 6:00 pm.
If you required this special arrangement, you must alert the USO office prior to
Saturday, Nov 1 by calling (212) 695-6160.
| LOCATION |
TICKET PICK-UP DATE/TIME |
Naval Submarine Base New London
MWR ITT
BLDG 164, Box 114 Grayling Ave
Naval Submarine Base
Groton, CT 06349
Telephone: (860) 694-3238
|
Saturday, Nov 1, 2008, 10:00 am - 2:00 pm |
USO, General Colin Powell Center
Ft. Hamilton Army Garrison
237 Grimes Road
Brooklyn, NY 11252
Telephone: (718) 630-1023
|
Saturday, Nov 1, 2008, 10:00 am - 2:00 pm |
Picatinny Arsenal
Family Morale Welfare Recreation
Information Tours and Registration
Building 34 North
Picatinny Arsenal, NJ 07806-5000
Telephone: (973) 724-4014
|
Saturday, Nov 1, 2008, 10:00 am - 2:00 pm |
USO, General Douglas MacArthur Center
Port Authority Bus Terminal
625 Eighth Avenue (42nd Street)
North Wing, Second Floor
New York, NY 10018
Telephone: (212) 695-6160
|
Sunday, Nov 2, 2008, 12:00 pm - 5:00 pm
Monday, Nov 3, 2008, 10:00 am - 7:00 pm
Tuesday, Nov 4, 2008, 10:00 am - 7:00 pm
|
Does everyone in my party need to be with me to pick-up the tickets?
No. You may pick-up all the tickets for
everyone in your party that has been registered. Again, just bring
identification showing you are currently U.S. active military. A spouse showing military
dependent identification may also pick-up the tickets.
When Registering, I choose to pick-up my tickets at one of
the military bases (Naval Submarine Base New London, Ft. Hamilton, Picatinny Arsenal) on
Saturday, November 1, 2008. However due to circumstances beyond my control, I
was not able to pick-up my tickets. Can I pick them up another day?
Every effort should be made to
pick-up your ticket(s) at the location and time you selected during your online
registration process. However, in those rare situations when something
beyond your control prevents you from picking up your ticket(s), your tickets
will be moved to the USO General Douglas MacArthur
Center just off Times Square, and may be picked-up during any of the days/times
below:
- Sunday, Nov 2, 2008, 12:00 pm - 5:00 pm
- Monday, Nov 3, 2008, 10:00 am - 7:00 pm
- Tuesday, Nov 4, 2008, 10:00 am - 7:00 pm
The address is:
USO, General Douglas MacArthur Center
Port Authority Bus Terminal
625 Eighth Avenue (42nd Street)
North Wing, Second Floor
New York, New York 10018
What if I'm not able to pick-up my tickets by Tuesday, November 4th
at the USO of Metropolitan New York?
Tickets must be picked-up by active duty military personnel
(showing ID) as per the available schedule (last day is Tuesday, November 4,
2008 from 10:00 am - 7:00 pm at the USO General
Douglas MacArthur Center (address shown above).
If tickets are NOT picked up by November 4th, your tickets will be returned to a general pool
for distribution, beginning Wednesday, November 5 through Friday, November 7th,
to U.S. military personnel and families on the waiting list.
Note: If you are arriving from outside the tri-state area (NY/NJ/CT) and will not be able to
pick-up your tickets in advance as per the schedule, you may make special
arrangements for your tickets to be held so that you can pick-up them up
at the USO General Colin Powell Center up until Friday, November 7, 2008, 6:00 pm.
If you required this special arrangement, you must alert the USO office prior to
Saturday, Nov 1 by calling Stacie Wells at (212) 695-5590 ext 232.
Can tickets be mailed to me?
No. Tickets must be picked up in person by active military personnel
showing ID, or by a spouse with a military dependent ID.
Can I send someone else to pick-up my tickets?
Tickets can only be picked up by the active duty service
member who made the reservations, or by a spouse with a military dependent ID.
Military ID must be shown.
How will I know if I've successfully registered?
Once you click on the link contained in
the email acknowledging your Pre-Registration, you'll be sent a 2nd
email confirming that you have successfully registered.
I've tried to register, but learned that there are no longer
tickets available. Can I get on a wait list?
If you Pre-Registered and confirmed your
request in the auto-response email, and if tickets are no longer available, you
will be automatically be added to a wait list. This will be communicated to you
in a 2nd email.
If I'm on the wait list, how will I be notified if there are
tickets available?
Beginning on Thursday, November 6th, 2008, we will begin contacting
people on the wait list to the extent that tickets are available.
These tickets will also require pick-up in person at the USO General Douglas MacArthur Center on either Thursday or Friday, Nov 6-7th 2008 between 10:00am - 7:00pm.
What if I am not able to attend the event?
Please inform the USO as soon as possible so the tickets may be used by others,
by calling Stacie Wells at (212) 695-5590 ext 232.
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